At Rivon Inc., your privacy is our priority. As a trusted cleaning equipment supplier in Canada, Rivon Inc. is committed to protecting the personal information of our customers, suppliers, and website visitors. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you interact with our company online and offline.
1. Information We Collect When you visit Rivon Inc.’s website, contact us, or make a purchase, we may collect the following types of information:
- Personal Information: Full name, address, phone number, email address, billing and shipping details.
- Business Information: Company name, job title, and any details relevant to being a supplier or distributor.
- Payment Information: Credit card details and transaction history (processed through secure payment gateways).
- Usage Data: IP address, browser type, device data, pages visited, and interactions on Rivon.ca.
2. How We Use Your Information Rivon Inc. uses collected data to:
- Process and fulfill orders efficiently
- Manage supplier relationships and applications
- Improve user experience and website performance
- Communicate promotional offers and product updates (only with consent)
- Enhance customer service and support requests
3. Data Sharing & Disclosure Rivon Cleaning Supplier does not sell your personal data. We may share your information with:
- Service providers involved in payment processing, logistics, or web hosting
- Legal authorities when required by law or court order
- Analytics providers to help us improve user experience
4. Cookies & Tracking Technologies Our website uses cookies to collect user preferences, track shopping behavior, and personalize your browsing experience. You can modify your browser settings to refuse cookies; however, some features may not function correctly.
5. Data Security Rivon Inc. uses advanced encryption, secure servers, and routine audits to protect your data from unauthorized access. While no system is 100% secure, we continuously update our practices to ensure safety.
6. Your Rights You may:
- Access, update, or correct your personal information
- Request deletion of your data from our systems
- Withdraw consent for promotional communications
To exercise these rights, contact our support team at [email protected].
7. Third-Party Links Our website may contain links to third-party websites. Rivon Inc. is not responsible for the content or privacy practices of external sites.
8. Changes to This Policy Rivon Inc. reserves the right to update this Privacy Policy at any time. We encourage users to regularly review this page for updates.
9. Contact Us If you have questions or concerns about this policy or how your data is handled, please reach out:
Email: [email protected]
Phone: (647) 947-5184
Mailing Address: 20280 97 Ave, Unit 15, Langley Twp, BC, V1M 3C5, Canada